Newmarket Insurance does not just sell you an insurance policy; we aim to provide a total risk assessment.
As no two assignments are exactly the same, it is not inappropriate for you to expect your insurance broker to provide a personalised service, tailored to your particular requirements.
For many, we take care of all their insurance needs, both business and personal.
Over time, as the benefits of our service become apparent, our working relationship with our corporate clients can develop to the extent that we become their 'insurance department'.
We fulfil this role comfortably, having Australia-wide affiliation, ready access to the markets of Britain and America, and support services provided by major financial institutions, accountants and solicitors.
Prior to appointment, we undertake a detailed analysis of your insurance profile.
The evaluation phase includes a familiarisation tour of the business and a risk audit which includes a comprehensive inspection of all relevant premises to survey loss prevention measures and industrial safety procedures.
We also examine existing policy documentation and consult with current and former underwriters regarding past claims experience.
From all this information, we prepare an initial report which presents our view of the extent of risk exposure, including a photographic record of potential hazards at the premises.
The report provides the background for our proposed program, which is designed to ensure adequate protection of your asset and liability exposure.
We include recommendations for self insurance where appropriate, along with suggestions of risk management procedures which may be beneficial. Minimization of liability exposure is essential, especially with the tightening of legislation and the increasing number of liability cases resulting in substantial court awards.
The program is not simply a standard 'off-the-shelf' package, but is structured to reflect your specialised requirements.
Once accepted, we supervise implementation of the program.
Policies are designed to achieve simplicity and uniformity of cover, and submissions are called from reputable insurers in order to procure the most advantageous rates, terms and conditions.
An Insurance Register is prepared so that the appropriate people in your organisation can become acquainted with the details of all policies and claims procedures.
The program is reviewed constantly and, when necessary, policies are revised to accommodate changing circumstances, such as a modified risk profile or new legislation.
We undertake regular inspections and surveys of your premises to ensure that warranties are complied with and any additional risk exposure is identified.
All claims are managed and monitored, with a periodic review being prepared so that patterns can be detected and remedial action recommended. This service may be part of a formal loss control program which has been implemented following our initial proposal.